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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy Laulette

June 17, 2026

5  out of  5
rating by Kathy Laulette
"Alyssa was very helpful and knowledgeable. They saved me almost 50% on my car insurance with the same coverage!"
We responded:
"Thanks for the review and welcome to the family!! Always happy to help with all your insurance needs. "
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colton gentry

June 4, 2026

5  out of  5
rating by colton gentry
"Alyssa was super quick with quoting my vehicle and was able to save help me save a significant amount of money. She was super friendly and very helpful with making sure I understood what was being covered!"
We responded:
"We appreciate your review, Colton. We are so happy that you had such a wonderful experience with State Farm Agent Slade Collins’s Team here in Crossville! Welcome to the family!"
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Holly Licht

June 3, 2026

5  out of  5
rating by Holly Licht
"We received notification that our homeowners insurance was going up again. Alyssa, reached out to us and was able to not only cut our homeowners insurance, she was also able to cut our car insurance in half, saving us a fair amount of money. Alyssa was there holding our hands through the entire process and made sure that we had everything and the right type of coverage that we needed. I highly recommend Slade Collins and Alyssa!!!!"
We responded:
"Thank you so much for the 5-stars, Holly! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Slade Collins’s Team anytime. Welcome to the family!"
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Frank K Lauterman

June 1, 2026

5  out of  5
rating by Frank K Lauterman
"Always ready to help us. Especially when we were new to TN and had to navigate new insurance needs. Also a low pressure service. They advise instead of sell, a big plus for me."
We responded:
"Thank you for the 5-star review Frank!! Always glad to help and welcome to the family!"
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Timothy Hawkins

May 27, 2026

5  out of  5
rating by Timothy Hawkins
"Staff is very friendly and very knowledgeable when it comes to your insurance needs."
We responded:
"Thank you so much for the review. Glad to help and have you as part of the family."
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Chase Ferrell

May 27, 2026

5  out of  5
rating by Chase Ferrell
"Slade and Alyssa both stayed after closing to get a policy change and addition handled when they could have asked me to call back the next business day. Truly above and beyond experience where I could tell they were actively trying to help get me taken care of regardless of the time and they were going over every detail to ensure I was informed. If you’re looking for insurance start here!! Thanks again from a very satisfied client."
We responded:
"Thank you so much for the kind words. We are always happy to help anytime. Thank you for being part of the family for all these years!"
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Elsa Vaneysbergen

May 20, 2026

5  out of  5
rating by Elsa Vaneysbergen
"Great service! This office found a mistake made by a prior agent and was able to get premiums paid for a duplicate policy refunded."
We responded:
"Thank you so much for the review and kind words. We are always happy to help and so glad you are part of the family!!"
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Jake Simmons K9

April 30, 2026

5  out of  5
rating by Jake Simmons K9
"Slade Collins entire team have always been helpful and respectful. From reminders to struggling with the app they have always been extremely happy to help."
We responded:
"Thanks for the review. Always happy to help!!"
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Carol Neidt

April 16, 2026

5  out of  5
rating by Carol Neidt
"We have auto and renters, love this office and the staff is always friendly and knowledgeable"
We responded:
"Thank you so much for your kind words!! Always happy to help."
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Gina Prater

August 14, 2025

5  out of  5
rating by Gina Prater
"I was doing a price comparison and Wendy was so helpful! She was very patient, she took the time to explain everything to me, i had a LOT of questions. She was very kind and easy to talk to and very professional. If you go to State Farm you must see Wendy she's great! I'm sure they're all great but she's the one i dealt with and it was a pleasant experience 😊"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Conner Bostion

August 13, 2025

5  out of  5
rating by Conner Bostion
"Slade’s office made the process extremely easy. Brenda was very helpful and answered each question I had. I highly recommend them for any insurance needs you might have."
We responded:
"Thank you for your 5-star review! My team and I are happy for you to be a part of the family and a good neighbor!"
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Bonnie Ogden

August 11, 2025

5  out of  5
rating by Bonnie Ogden
"We recently moved from another state to TN. We moved all our insurance lines through Slade Collins office.

Wendy Hunt was our main point of contact and she was fabulous to work with. She was very efficient and super friendly. She made this transition very easy. Really appreciate her superior customer service.

Would highly recommend this office."
We responded:
"Thank you for the kind words and looking forward to working with you!"
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Erica King

May 19, 2025

5  out of  5
rating by Erica King
"Wonderful customer service! Windy was extremely helpful and very easy to talk with."
We responded:
"Thanks for the review and being part of the family. "
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Bradley Webster

February 23, 2025

5  out of  5
rating by Bradley Webster
"Couldn’t have asked for a better experience after moving states and needing a new agent. Slade took the time to go over our policies in detail and offer suggestions for where we may want more or less coverage. Any time I call about something the office staff is super helpful and nice as well, highly recommend him and his office!"
We responded:
"Thank you so much for the review! We are so happy to have you as part of the family!"
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Jordan S

December 16, 2024

5  out of  5
rating by Jordan S
"Highly recommend! The team here, particularly Steve, is incredibly helpful and truly puts the customer first. He makes every interaction smooth and stress-free, answering all my questions and really goes above and beyond!"
We responded:
"Thank you so much for the review! So glad your experience was great. If you need anything we are always here to help. Welcome to the family!"
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Mark Haile

November 27, 2024

5  out of  5
rating by Mark Haile
"Excellent agency, answers all of your questions"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Welcome to the family!"
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Elle andrews

August 16, 2024

1  out of  5
rating by Elle andrews
"Autopay was set up incorrectly twice and I was notified 8 months later owing almost a thousand dollars in one lump sum. I will be changing insurance companies."
We responded:
"Elle I am sorry for the bad experience you had but we have no records of anyone by the name of Elle Andrews in our office. I ask that you please consider removing this review and call our office if you would like to discuss further and maybe I can assist with the issue you had somewhere else. Thank you"
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Amanda Garrett

August 5, 2024

5  out of  5
rating by Amanda Garrett
"No complaints at all . 5 star would put more if I could."
We responded:
"Thank you so much for your review! I wish you could more than 5 stars myself. "
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Steven Wicinski

June 21, 2024

5  out of  5
rating by Steven Wicinski
"I had been a State Farm customer for 34 years. When I moved to Tennessee, I decided to shop the policy and went with another carrier to save a couple dollars. That was a mistake. Upon my first 6 month renewal, I received a 20% increase, and the customer service was nonexistent. I contacted Slade Collins and moved back to State Farm. I also decided to place my business insurance with them. Now with my Multiline discount and Drive Safe and Save, I am saving more money with much better Customer Care. Thanks Slade!"
We responded:
"Thanks so much for being a loyal customer and becoming part of the team. "
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bruce wicinski

June 19, 2024

5  out of  5
rating by bruce wicinski
"Fast, very professional. Saved money bundling, home, auto, boat and umbrella saving money over Progressive."
We responded:
"Thank you so much for giving us the opportunity to make you part of our State Farm Family. "
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Brandy Edwards

February 21, 2024

5  out of  5
rating by Brandy Edwards
"Very friendly people and willing to help with anything you need. So much appreciated. I had an accident in December 2023 that wasn't my fault and I had no idea how to go about the process. Slade and Brenda made sure I did everything I needed to do and the process was fast and easy with their help. Thanks again and your very much appreciated."
We responded:
"Thank you so much Brandy! Glad to help in any way possible! "
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Beverly Hodges

January 25, 2024

5  out of  5
rating by Beverly Hodges
"Very pleased...they are always super nice, very helpful and easy to work with!! Would definitely recommend them!! A++++++"
We responded:
"Thank you, Beverly! Always happy to assist in anyway, thanks for being part of the family! "
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Jessica Jensen

January 25, 2024

5  out of  5
rating by Jessica Jensen
"Brenda and Slade are both wonderful, they helped me a lot when my previous insurance was all messed up. I highly recommend them!"
We responded:
"Thank you, Jessica and welcome to the family?"
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Chris Woodard

January 24, 2024

5  out of  5
rating by Chris Woodard
"The best"
We responded:
"Thank you Chris!! "
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Janet Ryan

December 28, 2023

5  out of  5
rating by Janet Ryan
"I recently moved from another state all and policies needed to be rewritten in new state. Mr Collins and his assistant have been wonderful in taking care of all our needs. Very efficient, attentive and friendly. Would highly recommend."
We responded:
"Thank you and welcome to the Slade Collins State Farm family! "